Shop Policies

PROCESSING AND SHIPPING TIMES:

I need very little time to prepare an order because every item listed in my shop is already made and ready to ship. I can usually get your order packed and shipped the same day I receive it. However, if I don't get it until after maybe 2pm Pacific Time, I probably won't get it out until the next day. The only things that will be later shipping are custom made items. The shipping time on those items will vary and will be discussed with you before the item is even made.


DELIVERY TIMES:

I cannot guarantee delivery times right now.. Actual delivery time will depend on the USPS and we all know that our mail system has been hit hard with the COVID-19 Pandemic. Once your package leaves my hands, it is in the hands of the Post Office and we are at their mercy as to when it will be delivered. Usually, the mail is getting back to normal, but, it could always take longer. I will send you a tracking number and you can see exactly where your package is at all times. 


RETURNS, EXCHANGES & CANCELLATIONS:

I'm sorry, but, due to the Pandemic, I can not accept returns or exchanges at this time (This may change later), so please read the description carefully of the piece or pieces you are buying. If further information is needed, send me a message and I will try to answer your questions. I want you to be happy with your purchase and feel comfortable buying from me, so, feel free to ask me questions before you buy! 

I will accept cancellations if you can get a message to me before your order is shipped.

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